Advanced Supervisor Training Series
Presented by: Kevin Dougherty
Session 2
Wednesday, April 14, 2021
Coach and Mentor
- Develop a mentoring and coaching plan to improve worker commitment and quality
- How to properly delegate
- The importance of holding all job stakeholders accountable
Communication
- The Importance of improving inter-company communication
- Conflict and site negotiations
- Using active listening
- The importance of follow-up
- Types of Communication
Dealing with difficult people
- Conflict and site negotiations
- Motivating employees
- Motivation methods to control